Task Cat support
info@lumo.tokyoApp operator: Taro Ueno (上野太郎)
Contact us by emailInformation you send is used to handle your enquiry. Please read the Privacy Policy for details. Privacy Policy
Helpful details to include
- What went wrong and the steps leading up to it
- Your app version and iOS version
- When it happened and any message shown
Sending an email
The button opens your email app. If it does not open, write directly to the address shown. You can copy diagnostic information from the app’s information screen. Do not send passwords or card numbers.
Purchases and coins
If a purchase has not appeared, contact us before deleting the app. Tell us the product and approximate purchase time. See Apple’s guidance for payment and refund requests. Coins are consumable in-app purchases; the app cannot rebuild your balance from purchase history after reinstallation or a device change.
Privacy enquiries
Use the same email address to request access, correction, deletion or restriction of use of support information, or ask about personal information. For local photo deletion and backups, see the Privacy Policy.
- App operator
- Taro Ueno (上野太郎)
- Email address
- info@lumo.tokyo