Seller / service provider
- Seller / service provider
- Taro Ueno (上野太郎)
- Business address
- Disclosed without delay upon request.
- Telephone number
- Disclosed without delay upon request.
- Contact email
- info@lumo.tokyo
The business address and telephone number will be disclosed by email without delay upon a request to the address below, allowing sufficient time before you decide whether to purchase. Requests are free of charge and can be made before purchasing.
Request the address and telephone numberThe button opens your email app. If it does not open, send your request directly to the address shown.
Products and prices
The app itself is free. Optional coin purchases are consumable packs of 1, 3 or 8 coins. Japanese prices are JPY 300 for 1 coin, JPY 900 for 3 coins and JPY 2,400 for 8 coins, including consumption tax. There is no per-coin bulk discount.
The applicable price and currency are shown in the app and Apple’s purchase confirmation. Any changes are displayed before purchase and do not apply retroactively to completed purchases. Prices outside the Japanese storefront differ.
Additional costs
Users pay their own internet connection and data charges. Amounts depend on the terms of their network or other providers. There are no shipping charges for these digital products.
Payment methods and timing
Payments use Apple’s App Store in-app purchase system and the payment methods Apple provides. Payment is processed upon Apple’s approval at purchase. The actual debit date follows Apple’s terms and those of your payment method. This website does not directly collect purchase payments.
Delivery timing
Coins are normally granted immediately after Apple approves payment and the app verifies the transaction. Pending approval or communication or verification issues may delay delivery. If coins do not appear, contact the operator without deleting the app.
Returns, cancellations and refunds
These are digital products, so there is no return of physical goods. You can cancel in Apple’s confirmation screen before confirming a purchase. Requests to cancel or refund a completed purchase for personal reasons follow Apple’s procedures and applicable conditions. Approval of a refund request is not guaranteed.
Also contact the operator for faults such as non-delivery or a product differing from its description. The operator will investigate and take necessary action under applicable law. This disclosure does not limit statutory rights to cancel, receive refunds or obtain other remedies for non-conforming provision or other grounds.
Requesting a refund from Apple ↗System requirements and eligibility
An iPhone with iOS 18 or later is supported. Purchases require an internet connection and Apple’s purchasing services. No separate app account is needed. Minors must obtain a legal representative’s consent where required by law. App Store availability by region or device purchase restrictions may prevent use.
Quantities, ordering period and other conditions
Purchase units are packs of 1, 3 or 8 coins. There is no specific deadline for placing orders. There is no subscription, obligation to make repeat purchases or automatic renewal. Coins do not expire.
Coin balances and inventory are stored on the device. There is no separate cloud sync or balance restoration from purchase history after app deletion or a device change. See the Terms of Use for coin usage, core features and other conditions.
- App operator
- Taro Ueno (上野太郎)
- Email address
- info@lumo.tokyo