The essentials
- Focus records and cat photos are primarily stored on your device.
- There is no separate app account, advertising or advertising tracking.
- Information you send to support is used to answer your enquiry and investigate issues.
App data and its purpose
Focus start and end times, duration, purpose, goals and timer state are stored on your device to run the timer and display records. Cat visits, cat photos and capture dates, coin balance, inventory, placements and settings are also stored locally to provide these features. The app does not automatically upload this information to an operator-run server.
Cat photos and sharing
The in-app camera creates an image of the cats and café on screen. It does not read your device’s physical camera or photo library. A photo is saved to the app’s journal when you choose to save it; it is not automatically saved to your device’s photo library. Choosing to share on the capture confirmation screen sends the image to your selected app or service. That destination’s policies apply to the shared copy.
Apple payments and third-party services
Coin purchases use Apple’s App Store payment system. The app communicates with Apple to retrieve product information and verify purchases. Product and transaction identifiers needed to verify purchases and prevent duplicate coin grants are handled on your device. The operator does not receive card numbers. Apple’s policies apply to its payment processing and purchase history. The app does not include advertising or behavioural analytics SDKs.
Apple Privacy Policy ↗Diagnostic information
Support diagnostics contain the app version, build number and iOS version. They are not sent until you choose to copy or share them. Diagnostics do not include focus records, photos, purchase history, your device’s name or device identifiers.
Information sent to support
Your email address, name if provided, message and attachments are used to respond, investigate issues and refer to the support history. Email services are used to send, receive and store messages. Please send only information needed for your enquiry. Support information is not used for advertising or sale, or disclosed outside service providers needed to handle your enquiry, except with your consent or as required by law.
Retention and deletion
Local data is retained while you use the app. Individual journal photos can be deleted from their detail screen. There is no in-app function to delete all focus records at once. Using iOS “Delete App” also removes the app’s local data; “Offload App” keeps its data.
The operator provides no separate cloud sync or recovery service, so records, photos and coin balances may not be recoverable after deletion or a device change. Apple backups, device transfers and copies held by sharing destinations are managed through their respective settings and services.
Support information is kept only as long as needed to handle the enquiry and refer to its history, then deleted when no longer needed. Information that must be retained by law is kept for the required period.
Your choices and requests
To request access, correction, deletion, restriction of use or withdrawal of consent for support information held by the operator, contact the email address below. We will verify your identity as necessary and handle requests under applicable law. The operator cannot remotely view or delete records stored only on your device. There is no separate app account.
This website
This website has no operator-added advertising tags, analytics tags or form that submits enquiry content. Hosting services deliver the site and process technical information needed for communication, such as IP addresses. This does not send your in-app focus records or photos.
Policy updates and contact
When app features or information handling change, this page and its update date will be revised. For questions about information handling, contact the operator below.
- App operator
- Taro Ueno (上野太郎)
- Email address
- info@lumo.tokyo